Privacy and Policy

Shikhoni ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, and disclose information about you.

By using the Shikhoni website and providing personal information, you agree to the terms of Shikhoni’s online privacy policy and to its processing of such personal information for the purposes explained in this policy.

Your privacy is of utmost importance to us. We follow stringent procedures to protect the security of the information and data stored on our Website. The information you have shared is stored on secure servers with encryption and can be accessed only for official purposes. Any employee who violates our privacy or security policies is subject to disciplinary action.

We collect the following information about you:

• Personal information: Name, email address, gender, phone number, and username. This is collected during registration to access your account.
• Payment information: Information needed to process subscription payments, such as credit card numbers and billing addresses (handled securely through our payment providers).
• Usage data: Information about your use of the Services, such as tests taken, progress, and performance results.
• Log data: Automatically collected information including IP address, browser type, operating system, and access times to help us analyze trends and improve security.

We use your information to:

• Provide, maintain, and improve the Services.
• Process subscription payments and customize your experience.
• Communicate about your account, subscriptions, and services.
• Analyze usage trends to optimize our platform.
• Comply with legal and regulatory requirements.

Note: Shikhoni is strict about not sharing personal information of any kind between tutors and student subscribers.

We may disclose your information to:

• Service providers who help us operate and maintain the platform.
• Law enforcement or government agencies, if required by law.

We do not sell your personal information to third parties.

Shikhoni uses cookies to identify a user's computer or "session" to improve the user experience. Cookies help us remember your preferences and keep you logged in. You can configure your browser to prevent cookies, though some features may not function correctly.

We take reasonable technical and security steps to protect your information from unauthorized access, disclosure, or destruction. This includes server-side encryption and secure access protocols. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

You have the right to access, update, or delete your personal information at any time.

Data Deletion Request: You can request the deletion of your data through the settings screen in our app (simply click on the 'Delete Account' button) or by contacting us via email at info@shikhoni.com. We will process your request promptly in accordance with relevant laws.

Our services are not directed to children under 13 without parental guidance. If you believe we have unknowingly collected information from a child under 13, please contact us immediately so we can take necessary action.

We may change this Privacy Policy at any time. The revised policy will be effective immediately upon posting on the Shikhoni website. Your continued use of the Services constitutes acceptance of the revised Terms.

Questions about this policy, or about the data we hold on you, can go to any of these: